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Returns and Exchanges Procedure via email

Cancellation of orders must be completed within 14 days of receipt of goods. Email us with your request and await instructions for the return of your item(s). Consumers must pay for the return of goods to us.

Returns after 14 days of receipt of goods will not be accepted however we may agree an exchange or credit note in exceptional circumstances. Please contact us via telephone or email to discuss.

Items received outside of this procedure may be refused or subject to additional shipping and handling charges.

Full terms and conditions can be found at http://www.walkhigh.co.uk/acatalog/Terms_and_Conditions.html